Privacy

Data controller

Systemcraftpoint, 56 Brackley Road, Tillypronie, AB34 0BT, United Kingdom, is the controller for enquiries sent through this site and for correspondence about commissions. Contact: hello@systemcraftpoint.click or 07969302169.

What we collect

From the contact form: name, email, operator name if given, study choice, corridor or product name, preferred start window, and message. If you telephone, we may note your number and the corridor you named. Server logs may record technical addresses used to request pages. Booking extracts you later send for a paid study can contain passenger names, ticket numbers, and other identifiers; we ask you to minimise those fields and to use an agreed transfer method.

Why we use it

We use enquiry data to reply, to quote, and to refuse work we cannot do. We use extract data only to perform the named study and briefing. Lawful bases are typically steps prior to a contract, performance of a contract, and legitimate interests in running a small professional practice. Where consent is required for optional analytics cookies, that choice is recorded separately — see the cookies page.

Retention

Unsuccessful enquiries are kept for up to eighteen months in case you write again about the same corridor. Paid study files and packs are kept for seven years for accounting and to answer factual queries about a pack we issued, then deleted or anonymised unless a longer legal duty applies. Server logs are rotated on a shorter cycle by the host.

Who we share with

We do not sell enquiry lists. We may use an email host and a website host in the course of running the practice. If a briefing is held at your office, only the people you invite will see the pack you choose to print. We do not pass passenger-level extracts to other operators.

International transfers

If a host or email provider stores information outside the United Kingdom, we look for a lawful transfer mechanism such as an adequacy statement or standard contractual clauses. Extracts should not be sent through public paste sites or unencrypted open tickets.

Your rights

Under United Kingdom data protection law you may request access, correction, deletion, restriction, or objection, and you may complain to the Information Commissioner’s Office. If you are a passenger whose row appeared in an operator’s extract, you should usually contact that operator first; we hold the file as their processor or as a professional instructed by them, according to the confirmation letter.

Children

This site is aimed at operators and planning staff, not at children. We do not knowingly collect enquiries from anyone under 18.